Hi-Rez Studios, Inc
All Systems Operational
Hi-Rez Studios Operational
Hi-Rez Public APIs   Operational
Smite Operational
Smite PC   Operational
Smite PS4   Operational
Smite Xbox   Operational
Realm Royale Operational
Realm Royale PC   Operational
Paladins Operational
Paladins PC   Operational
Paladins PS4   Operational
Paladins Xbox   Operational
Paladins Strike Operational
Paladins Strike Mobile   Operational
Hand of the Gods Operational
Hand of the Gods PC   Operational
Hand of the Gods PS4   Operational
Hand of the Gods Xbox   Operational
Tribes Ascend Operational
Tribes Ascend PC   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 16, 2018
Completed - The scheduled maintenance has been completed.
Jul 16, 08:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:30 EDT
Scheduled - #Smite #Xbox and #PS4 will be going down for maintenance at 11:00AM UTC on July 16 2018 with Limited access starting at 10:30AM UTC
Jul 15, 14:13 EDT
Jul 15, 2018
Resolved - This incident has been resolved.
Jul 15, 11:59 EDT
Investigating - We are investigating the connection issues affecting #Paladins #PC
Jul 15, 11:30 EDT
Resolved - This incident has been resolved.
Jul 15, 10:50 EDT
Monitoring - The restart has been completed and Logins have been re-enabled.
Jul 15, 10:37 EDT
Update - We are performing an emergency restart on #Paladins #PC
Jul 15, 10:27 EDT
Investigating - We are currently investigating the issue affecting queues and logins.
Jul 15, 10:19 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 07:39 EDT
Resolved - This incident has been resolved.
Jul 15, 07:09 EDT
Monitoring - Logins are resumed on Paladins PC, we are monitoring the environment at this time.
Jul 15, 07:00 EDT
Investigating - We are currently looking into issues with logons for Paladins PC.
Jul 15, 06:55 EDT
Jul 14, 2018

No incidents reported.

Jul 13, 2018
Resolved - This incident has been resolved.
Jul 13, 19:20 EDT
Monitoring - Emergency restart has concluded, and logins have resumed. We will continue to monitor the issue.
Jul 13, 18:05 EDT
Identified - We will be performing an emergency restart for Smite PS4.
Jul 13, 17:52 EDT
Investigating - We are investigating an issue that is affecting matchmaking on #Smite #PS4
Jul 13, 17:31 EDT
Resolved - This incident has been resolved.
Jul 13, 16:46 EDT
Monitoring - Emergency restart has concluded, and logins have resumed. We will continue to monitor the issue.
Jul 13, 15:41 EDT
Identified - We are performing an emergency restart for Paladins Xbox/Switch
Jul 13, 15:25 EDT
Investigating - We are investigating the issues affecting logins for Paladins Xbox and Switch
Jul 13, 15:16 EDT
Resolved - This incident has been resolved.
Jul 13, 13:03 EDT
Monitoring - The Paladins PS4 restart has been completed and logins have been re-enabled.
Jul 13, 10:52 EDT
Investigating - We are performing an emergency restart on #Paladins #PS4
Jul 13, 10:44 EDT
Resolved - This incident has been resolved.
Jul 13, 11:14 EDT
Update - We are continuing to investigate this issue.
Jul 12, 23:06 EDT
Investigating - We are currently investigating an issue players are having when trying to make purchases on XBox.
Jul 12, 21:01 EDT
Resolved - The restart incident with #Smite #Xbox has been resolved
Jul 13, 10:45 EDT
Monitoring - The restart has been completed and players are able to get back in.
Jul 13, 08:28 EDT
Investigating - We are performing an emergency restart on Smite Xbox.
Jul 13, 08:08 EDT
Jul 12, 2018
Completed - The scheduled maintenance has been completed.
Jul 12, 23:06 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 21:30 EDT
Scheduled - Realm Royale will be undergoing server maintenance today. Limited access will begin at 1:30 AM UTC
Jul 12, 21:08 EDT
Completed - This #Smite #PC patch maintenance has been completed.
Jul 12, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 06:30 EDT
Scheduled - We are performing a patch maintenance for #Smite #PC tomorrow (07/12/2018) at 11:00AM UTC. Limited logins will begin at 10:30AM UTC.
Jul 11, 16:25 EDT
Jul 11, 2018
Completed - This #HotG maintenance has been completed.
Jul 11, 15:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 14:45 EDT
Scheduled - Hand of the God will be undergoing maintenance on 7/11. Limited access will begin at 18:45 UTC
Jul 10, 15:16 EDT
Jul 10, 2018
Completed - The scheduled maintenance has been completed.
Jul 10, 16:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:00 EDT
Scheduled - We are performing patch maintenance for #Realm #Royale at 7:30PM UTC. Limited logins will begin now (7:00PM UTC).
Jul 10, 14:59 EDT
Resolved - This #Smite #Xbox Match Manager issue has been resolved.
Jul 10, 15:03 EDT
Monitoring - #Smite #Xbox logins have resumed. We are continuing to monitor.
Jul 10, 14:19 EDT
Identified - We have identified an issue with #Smite #Xbox Match Manager. Logins have temporarily been limited to address this issue.
Jul 10, 14:12 EDT
Resolved - This #Smite #PC incident has been resolved.
Jul 10, 13:05 EDT
Monitoring - #Smite #PC logins have resumed. We are continuing to monitor.
Jul 10, 12:34 EDT
Identified - We have identified an issue with #Smite #PC Match Manager and have temporarily limited logins.
Jul 10, 12:32 EDT
Resolved - This #Smite #PC incident has been resolved.
Jul 10, 10:33 EDT
Update - Logins have resumed for #Smite #PC. We are monitoring the results.
Jul 10, 10:04 EDT
Update - We are temporarily limiting logins for #Smite #PC to address an issue with Match Manager.
Jul 10, 10:00 EDT
Monitoring - The #Smite #PC emergency restart has been completed. We are monitoring the results.
Jul 10, 09:31 EDT
Identified - We are performing an emergency restart for #Smite #PC. Game will be back up soon.
Jul 10, 09:00 EDT
Investigating - We are investigating an issue affecting #Smite #PC logins. Players may be expereincing 'Game is Down' in launcher.
Jul 10, 08:53 EDT
Completed - The #Smite #PS4 and #Xbox 5.12 Upgrade has been completed
Jul 10, 09:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:30 EDT
Scheduled - We are upgrading #Smite #PS4 and #Xbox tomorrow (07/10/2018) at 11:00AM UTC. Limited logins will begin at 10:30AM UTC.
Jul 9, 14:39 EDT
Jul 9, 2018
Completed - The #Smite #PC 5.12 upgrade has been completed.
Jul 9, 08:43 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:30 EDT
Scheduled - #Smite #PC will be going down for maintenance at 11:00 UTC on July 9th 2018 with limited access starting at 10:20 UTC
Jul 8, 14:15 EDT
Completed - This #Paladins #PC and #PS4 maintenance has been completed.
Jul 9, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:30 EDT
Scheduled - #Paladins #PC and #PS4 will be going down for maintenance at 11:00 UTC on July 9th 2018 with limited access starting at 10:30 UTC
Jul 8, 13:08 EDT
Jul 8, 2018
Resolved - This incident has been resolved.
Jul 8, 17:02 EDT
Monitoring - The Fix has been implemented. We are continuing to monitor.
Jul 8, 15:53 EDT
Identified - We are temporarily pausing logins so we can implement a fix for the issue.
Jul 8, 15:47 EDT
Investigating - We are investigating the issue affecting Queues on Smite PC
Jul 8, 15:44 EDT
Resolved - This incident has been resolved.
Jul 8, 14:13 EDT
Monitoring - We have implemented a fix and logins have resumed. We are continuing to monitor the situation.
Jul 8, 12:47 EDT
Identified - We are pausing logins to fix the issue with queues in #Smite #PS4
Jul 8, 12:40 EDT
Resolved - This incident has been resolved.
Jul 8, 12:37 EDT
Monitoring - A fix has been implemented and logins have resumed.
Jul 8, 10:05 EDT
Identified - We are temporarily pausing logins to #Smite #PS4 so we can implement a fix.
Jul 8, 09:58 EDT
Investigating - We have encountered an issue affecting queues for #Smite #PS4 and are looking into it.
Jul 8, 09:57 EDT
Jul 7, 2018
Resolved - This incident has been resolved.
Jul 7, 15:38 EDT
Monitoring - The fix has been implemented and Logins have resumed!
Jul 7, 15:14 EDT
Identified - We are pausing logins so we can implement a fix for the issue.
Jul 7, 15:08 EDT
Investigating - We are looking into the issue affecting queues for Smite PC.
Jul 7, 15:06 EDT
Resolved - This incident has been resolved.
Jul 7, 15:04 EDT
Monitoring - The fix has been implemented and logins have resumed. We are keeping an eye on it.
Jul 7, 13:13 EDT
Identified - We are temporarily pausing logins for #Smite #PS4 so we may implement a fix for the issue.
Jul 7, 13:08 EDT
Investigating - We are investigating an issue affecting getting into queues for Smite PS4.
Jul 7, 13:06 EDT
Resolved - This incident has been resolved.
Jul 7, 12:00 EDT
Monitoring - The fix has been implemented and we are keeping an eye on things.
Jul 7, 11:42 EDT
Identified - We are temporarily pausing logins so we can implement a fix.
Jul 7, 11:32 EDT
Investigating - We are investigating an issue affecting starting matches on #Smite #PC. We are looking into the issue.
Jul 7, 11:30 EDT
Resolved - This incident has been resolved.
Jul 7, 00:31 EDT
Monitoring - We have resumed logins for #Smite #PC. We will continue to monitor the situation.
Jul 6, 21:40 EDT
Identified - There is an issue with matchmaking on #Smite #PC. We have identified the issue, and will be temporarily pausing logins.
Jul 6, 21:22 EDT
Jul 6, 2018
Completed - The scheduled maintenance has been completed.
Jul 6, 20:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 18:00 EDT
Scheduled - Maintenance for #RealmRoyale will begin tonight at 10:30 PM UTC. Logins will be limited starting at 10:00 PM UTC.
Jul 6, 17:32 EDT
Jul 5, 2018

No incidents reported.

Jul 4, 2018
Resolved - This incident has been resolved.
Jul 4, 16:11 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 4, 15:41 EDT
Investigating - We are currently investigating this issue.
Jul 4, 15:37 EDT
Jul 3, 2018

No incidents reported.

Jul 2, 2018
Completed - The scheduled maintenance has been completed.
Jul 2, 22:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 20:30 EDT
Scheduled - Realm Royale will be undergoing upgrade maintenance shortly. Limited access will begin at 8:30PM EST (00:30 UTC 7/3)
Jul 2, 20:16 EDT
Resolved - This #Smite #PC login issue has been resolved.
Jul 2, 09:36 EDT
Monitoring - The restart has been completed and logins have resumed! #Smite #PC
Jul 2, 08:41 EDT
Update - We are performing an emergency restart on #Smite #PC
Jul 2, 08:20 EDT
Update - We are limiting logins for #Smite #PC while we continue to investigate the issue.
Jul 2, 08:16 EDT
Investigating - We are investigating an issue affecting #Smite #PC Logins.
Jul 2, 08:09 EDT