Hi-Rez Studios, Inc
All Systems Operational
Smite PC - North America / Europe Operational
Smite Xbox - North America / Europe Operational
Smite PS4 - North America / Europe Operational
Paladins PC ? Operational
Paladins Xbox Operational
Paladins PS4 Operational
Tribes Ascend Operational
Smite Tactics Operational
Hi-Rez Public APIs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Paladins PC Hotfix Monday Morning Mar 27, 05:30-06:30 EDT
We will be applying a hot-fix to paladins Monday morning.
Limited access will begin at 5:30 AM EDT.
Posted on Mar 24, 16:07 EDT
Past Incidents
Mar 26, 2017
Resolved - Resolved: This Smite PC incident has been resolved. #Smite PC
Mar 26, 22:34 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 26, 21:27 EDT
Resolved - Resolved: This smite pc incident has been resolved. #smitepc
Mar 26, 21:03 EDT
Update - Investigating: We are currently investigating this Smite PC issue. #SmitePC
Mar 26, 20:41 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 26, 20:38 EDT
Resolved - Resolved: This Smite PC incident has been resolved. #SmitePC
Mar 26, 13:52 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 26, 13:40 EDT
Resolved - This incident has been resolved.
Mar 26, 04:54 EDT
Monitoring - We have restored Smite PC. We are continuing to monitor. #SMITE #PC
Mar 26, 04:24 EDT
Update - We are looking into issues with Smite PC. #SMITE #PC
Mar 26, 03:57 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 26, 03:49 EDT
Mar 25, 2017
Resolved - This incident has been resolved.
Mar 25, 23:27 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 25, 22:49 EDT
Resolved - Resolved: This Smite PC incident has been resolved. #smitepc
Mar 25, 11:54 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 25, 11:45 EDT
Resolved - Resolved: This Smite PC incident has been resolved. #SmitePC
Mar 25, 07:33 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 25, 07:11 EDT
Mar 24, 2017
Resolved - Resolved: This Smite PC incident has been resolved. #SmitePC
Mar 24, 21:59 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 24, 21:50 EDT
Resolved - The emergency restart for #Smite on #PC has been completed.
Mar 24, 21:19 EDT
Identified - We will be performing an emergency restart of #Smite on #PC
We apologize for the inconvenience.
Mar 24, 21:04 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 24, 20:59 EDT
Completed - The scheduled maintenance has been completed.
Mar 24, 19:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 13:45 EDT
Scheduled - We will be updating Smite Tactics today @ 2:00pm ESTD. #SMITETACTICS
Mar 24, 13:24 EDT
Resolved - We have resolved the issue with the HiRez Launcher
Mar 24, 11:32 EDT
Investigating - We are currently looking into issues with the HiRez Launcher
Mar 24, 11:30 EDT
Mar 23, 2017

No incidents reported.

Mar 22, 2017
Resolved - Smite XBOX has been restored. #SMITE #XBOX
Mar 22, 23:06 EDT
Update - We had a major database server error on smite xbox and we expect to be down for 1 to 2 hrs, sorry for the inconvenience #SmiteXBOX
Mar 22, 22:08 EDT
Identified - We are currently working on restoring Smite XBOX. #SMITE #XBOX
Mar 22, 21:43 EDT
Update - We currently have suspended logins #SmiteXBOX
Mar 22, 21:36 EDT
Investigating - Automated services have detected a possible problem with #SMITE XBOX. We are investigating.
Mar 22, 21:22 EDT
Resolved - Resolved: This Smite PC incident has been resolved #SmitePC
Mar 22, 22:41 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 22, 22:32 EDT
Resolved - Resolved: This Hirez Games incident has been resolved #SMITE #Paladins #Tribes
Mar 22, 22:40 EDT
Investigating - Automated services have detected a possible data center issue that may impact all games. We are investigating. #SMITE #Paladins #Tribes
Mar 22, 22:32 EDT
Resolved - This incident has been resolved.
Mar 22, 20:16 EDT
Identified - We have identified an issue with #SmitePC North America capacity; we are working to address and will provide additional updates shortly.
Mar 22, 20:11 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 22, 20:06 EDT
Resolved - Logins are no longer limited in #PaladinsPC. Apologies for the inconvenience.
Mar 22, 15:46 EDT
Identified - We are limiting logins for a short time to address an issue.
Mar 22, 15:41 EDT
Completed - #PaladinsPC emergency maintenance is now complete; logins have resumed and game is open; again, apologies for the inconvenience.
Mar 22, 14:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 14:00 EDT
Scheduled - #PaladinsPC will be going down briefly for an emergency maintenance at 2:00 Eastern. Game should be back in less than 30 minutes. Apologies for the inconvenience.
Mar 22, 13:48 EDT
Resolved - The issue with #PaladinsPC has been resolved.
Mar 22, 12:11 EDT
Monitoring - A fix has been implemented and we are monitoring the results #PaladinsPC
Mar 22, 11:26 EDT
Update - We are currently investigating this Paladins PC issue. #PaladinsPC
Mar 22, 11:14 EDT
Investigating - Automated services have detected a possible problem with #Paladins PC. We are investigating.
Mar 22, 10:51 EDT
Completed - The server maintenance has been completed for Paladins XBOX. #PALADINS #XBOX
Mar 22, 10:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:45 EDT
Scheduled - We will be updating Paladins XBOX to 0.45 tomorrow morning starting at 10:00 am ESDT. #PALADINS #XBOX
Mar 21, 16:29 EDT
Completed - The server maintenance has been completed for Paladins PS4. #PALADINS #PS4
Mar 22, 10:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:45 EDT
Scheduled - We will be performing server maintenance on Paladins PS4 tomorrow morning starting at 10:00 am ESDT. #PALADINS #PS4
Mar 21, 16:30 EDT
Completed - The scheduled Paladins PC maintenance has been completed. #PaladinsPC
Mar 22, 07:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 04:00 EDT
Scheduled - (3/22/17 4:00AM EST): We will be undergoing scheduled Paladins PC maintenance during this time. #PaladinsPC
Mar 21, 19:10 EDT
Mar 21, 2017
Completed - Paladins PS4 update has been completed
Mar 21, 12:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 11:00 EDT
Scheduled - We will be updating Paladins PS4 to 0.45 today starting at 11:00am ESDT. #PALADINS #PS4
Mar 21, 10:53 EDT
Completed - The scheduled maintenance for #Smite on #PS4 and #XBOX has been completed.
Mar 21, 08:12 EDT
Verifying - Verification is currently underway for #Smite on #PS4 and #XBOX
Mar 21, 07:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 05:30 EDT
Scheduled - We will be updating #Smite on #PS4 and #Xbox Tomorrow morning.
Limited access will begin at 5:30 AM EDT.
Mar 20, 14:37 EDT
Mar 20, 2017
Resolved - This incident has been resolved.
Logins have now returned to normal.
#SMITE #PC
Mar 20, 20:13 EDT
Identified - We are currently working to resolve the issues effecting login queues. #SMITE #PC
Mar 20, 19:54 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 20, 19:53 EDT
Resolved - We have identified the issues preventing logins in #Smite on #PC.
Logins have resumed and we are continuing to monitor the environment.
Mar 20, 19:45 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 20, 19:36 EDT
Resolved - The issue with #TribesPC has been resolved.
Mar 20, 17:19 EDT
Monitoring - We have resolved the issue with #TribesPC; we are continuing to monitor
Mar 20, 17:09 EDT
Update - We are continuing to try and resolve the issue. #TribesPC
Mar 20, 16:56 EDT
Identified - We are working to resolve the incident #TribesPC
Mar 20, 16:27 EDT
Investigating - Automated services have detected a possible problem with #Tribes PC. We are investigating.
Mar 20, 16:24 EDT
Mar 19, 2017

No incidents reported.

Mar 18, 2017
Resolved - This Smite PC incident has been resolved. #SmitePC
Mar 18, 20:20 EDT
Identified - The issue has been identified and a fix is being implemented.
Mar 18, 20:17 EDT
Update - We are currently investigating this Smite PC issue. #SmitePC
Mar 18, 19:48 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 18, 19:46 EDT
Resolved - This SmiteXBOX incident has been resolved. #SmiteXBox
Mar 18, 06:37 EDT
Investigating - Automated services have detected a possible problem with #SMITE XBOX. We are investigating.
Mar 18, 05:39 EDT
Resolved - This Hirez Games incident has been resolved #Hirez
Mar 18, 06:35 EDT
Investigating - Automated services have detected a possible data center issue that may impact all games. We are investigating. #SMITE #Paladins #Tribes
Mar 18, 05:38 EDT
Resolved - This Smite PS4incident has been resolved. #SmitePS4
Mar 18, 06:34 EDT
Investigating - Automated services have detected a possible problem with #SMITE PS4. We are investigating.
Mar 18, 05:39 EDT
Resolved - This Smite PC incident has been resolved. #SmitePC
Mar 18, 06:33 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 18, 05:39 EDT
Resolved - This Paladins PC incident has been resolved. #PaladinsPC
Mar 18, 06:33 EDT
Update - We are currently investigating this Paladins PC issue.
Mar 18, 06:03 EDT
Investigating - Automated services have detected a possible problem with #Paladins PC. We are investigating.
Mar 18, 05:42 EDT
Mar 17, 2017
Resolved - Logins on #SmitePC have been re-enabled; apologies for the inconvenience.
Mar 17, 20:50 EDT
Identified - We are momentarily pausing logins on #SmitePC; logins will be re-enabled shortly; apologies for the inconvenience.
Mar 17, 20:43 EDT
Resolved - Resolved: This smite pc incident has been resolved. #smitepc
Mar 17, 19:24 EDT
Investigating - Limiting logins on Smite PC for a few minutes #SmitePC
Mar 17, 19:03 EDT
Resolved - Logins for #Paladins on #PC have resumed.
Mar 17, 14:23 EDT
Identified - Logins will be paused momentarily on #Paladins #PC.
Mar 17, 14:05 EDT
Mar 16, 2017
Resolved - Resolved: This Smite PC incident has been resolved. #SmitePC
Mar 16, 13:18 EDT
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 16, 13:04 EDT
Completed - The scheduled maintenance for #Smite on #Xbox and #PS4 has been completed.
Mar 16, 06:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 04:30 EDT
Scheduled - We will be updating both consoles tomorrow morning.
Limited access for #Smite on #Xbox and #PS4 will begin at 4:30 AM EDT.
Mar 15, 19:26 EDT
Mar 15, 2017
Resolved - This has been resolved.
Mar 15, 18:36 EDT
Monitoring - Emergency restart of #SmitePS4 is complete; logins have been re-enabled; we are continuing to monitor.
Mar 15, 15:45 EDT
Identified - We will be performing an emergency restart of #SmitePS4; game will be back shortly.
Mar 15, 15:36 EDT
Investigating - Automated services have detected a possible problem with #SMITE PS4. We are investigating.
Mar 15, 15:30 EDT
Resolved - Logins have resumed for #Paladins on #PC
Mar 15, 11:20 EDT
Identified - We will be pausing logins temporarily for #Paladins on #PC.
Mar 15, 10:26 EDT
Completed - The scheduled maintenance has been completed.
Mar 15, 09:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:15 EDT
Scheduled - We will be doing server maintenance on the Paladins PS4 and XBOX environments starting at 8:30am ESDT. #PALADINS #PS4 #XBOX
Mar 15, 00:13 EDT
Completed - The scheduled Paladins PC maintenance has been completed. #PaladinsPC
Mar 15, 05:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 05:00 EDT
Scheduled - We will be undergoing scheduled Paladins PC maintenance @5:00am-7:00am EST
Mar 15, 00:24 EDT
Resolved - Logins are returning to normal; game is stable; #SmitePC restart is complete.
Mar 15, 00:36 EDT
Monitoring - restart of #SmitePC is complete and logins are enabled; we are continuing to monitor
Mar 15, 00:17 EDT
Identified - we will be performing an emergency restart of #SmitePC; game back shortly
Mar 14, 23:57 EDT
Mar 14, 2017
Completed - The scheduled maintenance has been completed.
Mar 14, 10:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 09:45 EDT
Scheduled - We will be bringing the Smite PC servers down for a brief maintenance at 9:45am EDST. #SMITE #PC
Mar 14, 09:32 EDT
Resolved - Resolved: This Smite PC incident has been resolved. #SmitePC
Mar 14, 08:58 EDT
Update - We are going to perform a quick restart of Smite PC # SmitePC
Mar 14, 07:53 EDT
Investigating - We are currently looking into the Steam issues on Smite PC #smitepc
Mar 14, 07:40 EDT
Resolved - Resolved: This Smite PC incident has been resolved. #smitepc
Mar 14, 07:13 EDT
Investigating - Currently the launcher is showing as Down for Smite PC, we are currently working on this. #Smitepc
Mar 14, 07:02 EDT
Completed - Completed: The scheduled Smite PC maintenance has been completed. #SmitePC
Mar 14, 06:43 EDT
Verifying - Verifying: Verification is currently underway for the Smite PC maintenance items. #smitepc
Mar 14, 05:56 EDT
In progress - In Progress: Scheduled Smite PC maintenance is currently in progress. We will provide updates as necessary. #SmitePC
Mar 14, 03:33 EDT
Scheduled - Tomorrow we will be upgrading Smite PC to 4.4
Limited access starts at 3:30am EST / 9:30am CEST. #SmitePC
Mar 13, 17:45 EDT
Mar 13, 2017
Completed - Completed: The scheduled maintenance for #Smite on #Xbox has been completed.
Mar 13, 10:34 EDT
In progress - Scheduled maintenance for #Smite on #Xbox is currently in progress. We will provide updates as necessary.
Mar 13, 04:34 EDT
Update - We will be updating #Smite #Xbox at an updated earlier time period, Limited access will now begin at 4:30 AM ET.
Mar 13, 04:13 EDT
Scheduled - We will be updating #Smite on #Xbox on Monday morning to 4.3.
Limited access will begin at 5:30 AM EST.
Mar 10, 18:46 EDT
Completed - Completed: The scheduled maintenance for #Smite on #PS4 has been completed.
Mar 13, 10:33 EDT
Verifying - Verification for #Smite on #PS4 is underway.
Mar 13, 09:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 04:30 EDT
Scheduled - We will be updating #Smite on #PS4 Monday morning to 4.3.
Limited access will begin at 4:30 AM EST.
Mar 10, 18:45 EDT
Resolved - The #paladins #ps4 and #Xbox restart has been completed.
Mar 13, 08:38 EDT
Investigating - We will be performing another restart of #Paladins on #PS4 and #Xbox
We apologize for the inconvenience.
Mar 13, 08:17 EDT
Completed - Paladins Console restart has been completed.
#Paladins #Xbox #PS4
Mar 13, 06:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 05:30 EDT
Scheduled - We will be performing restarts of the #Paladins environments on #Xbox and #PS4.
Limited access will begin at 5:30 AM EDT.
Mar 13, 05:29 EDT
Mar 12, 2017
Resolved - Smite PC is back up. #SMITE #PC
Mar 12, 00:52 EST
Monitoring - We are back up and monitoring SMITE PC. #SMITE #PC
Mar 12, 00:45 EST
Identified - We are working to restore logins for Smite PC. #SMITE #PC
Mar 12, 00:34 EST
Update - We are looking into issues with Smite PC. #SMITE #PC
Mar 12, 00:21 EST
Investigating - Automated services have detected a possible problem with #SMITE PC. We are investigating.
Mar 11, 23:59 EST