Hi-Rez Studios, Inc
Update - We are continuing to monitor for any further issues.
Aug 15, 21:31 EDT
Monitoring - #Xbox Live is having issues, and as such, users of our #Xbox products could encounter difficulty logging in. We are continuing to monitor the situation. https://support.xbox.com/en-US/xbox-live-status
Aug 15, 21:31 EDT
Hi-Rez Studios Operational
Hi-Rez Public APIs   Operational
Smite Degraded Performance
Smite PC   Operational
Smite PS4   Operational
Smite Xbox   Degraded Performance
Realm Royale Operational
Realm Royale PC   Operational
Paladins Degraded Performance
Paladins PC   Operational
Paladins PS4   Operational
Paladins Xbox   Degraded Performance
Paladins Strike Operational
Paladins Strike Mobile   Operational
Hand of the Gods Degraded Performance
Hand of the Gods PC   Operational
Hand of the Gods PS4   Operational
Hand of the Gods Xbox   Degraded Performance
Tribes Ascend Operational
Tribes Ascend PC   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 15, 2018
Resolved - This #Smite #PS4 issue has been resolved.
Aug 15, 11:12 EDT
Monitoring - The emergency restart for #Smite #PS4 has been completed. We are monitoring the results.
Aug 15, 10:32 EDT
Identified - We are performing an emergency restart for #Smite #PS4. Game will be back up soon.
Aug 15, 10:18 EDT
Resolved - This #Smite #PS4 issue has been resolved.
Aug 15, 08:20 EDT
Monitoring - The emergency restart has been completed, and #Smite #PS4 is back up. We are monitoring the results.
Aug 15, 07:49 EDT
Identified - We are performing an emergency restart for #Smite #PS4. Game will be back up soon.
Aug 15, 07:26 EDT
Resolved - This incident has been resolved.
Aug 15, 03:34 EDT
Monitoring - Restart is complete. We will continue to monitor for any further issues.
Aug 15, 03:06 EDT
Investigating - We are performing an emergency restart for #Smite #PS4. Game will be back up soon.
Aug 15, 02:48 EDT
Aug 14, 2018
Completed - This #HotG #PC, #PS4, and #Xbox routine maintenance has been completed.
Aug 14, 09:06 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 08:30 EDT
Scheduled - We will be performing routine maintenance for Hand of the Gods on 8/14. Limited access will begin at 12:30 UTC
Aug 13, 21:00 EDT
Completed - The scheduled maintenance has been completed.
Aug 14, 04:17 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 03:46 EDT
Update - Correction: we will be performing a brief maintenance on #Paladins #PC, #XBOX, and #PS4 at 08:00 UTC, 08/14/2018. Limited access will begin at 07:45 UTC.
Aug 13, 21:15 EDT
Scheduled - We will be performing a brief maintenance on #Paladins #PC, #XBOX, and #PS4 at 11:00 UTC, 08/14/2018. Limited access will begin at 10:45 UTC.
Aug 13, 21:12 EDT
Aug 13, 2018
Completed - The scheduled maintenance has been completed.
Aug 13, 17:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 17:00 EDT
Scheduled - We are performing a patch maintenance for #RealmRoyale at 21:00 UTC. Limited logins have begun.
Aug 13, 16:53 EDT
Aug 12, 2018

No incidents reported.

Aug 11, 2018
Resolved - This incident has been resolved.
Aug 11, 23:20 EDT
Monitoring - Restart is complete. We will continue to monitor for any further issues.
Aug 11, 22:53 EDT
Identified - We are performing an emergency restart for #Smite #Xbox. The game will be back soon.
Aug 11, 22:43 EDT
Resolved - This incident has been resolved.
Aug 11, 22:33 EDT
Monitoring - Restart is complete. We will continue to monitor for any further issues.
Aug 11, 22:03 EDT
Identified - We are performing an emergency restart for #Smite #Xbox. The game will be back soon.
Aug 11, 21:51 EDT
Resolved - This incident has been resolved.
Aug 11, 21:46 EDT
Monitoring - We were able to address the issue affecting matchmaking. Players should be able to login and queue for matches. We will continue to monitor for any further issues.
Aug 11, 21:01 EDT
Identified - There is an issue affect matchmaking on Realm Royale. We are working to address the issue.
Aug 11, 20:53 EDT
Resolved - This incident has been resolved.
Aug 11, 20:52 EDT
Monitoring - Restart is complete. We will continue to monitor for any further issues.
Aug 11, 19:43 EDT
Identified - We will performing another restart. The game will be back shortly.
Aug 11, 19:35 EDT
Monitoring - Emergency restart is complete. We will be monitoring the results.
Aug 11, 19:06 EDT
Identified - We will be performing an emergency restart on #SMITE #XBOX to address an issue with the game services. The game will be back online shortly.
Aug 11, 18:56 EDT
Aug 10, 2018
Completed - The scheduled maintenance has been completed.
Aug 10, 20:17 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 19:35 EDT
Scheduled - We we be performing a maintenance restart for #Realm #Royale tonight at midnight (00:00) UTC. Limited access beginning at 23:35
Aug 10, 17:22 EDT
Aug 9, 2018

No incidents reported.

Aug 8, 2018
Resolved - This #Paladins #Xbox and #Switch issue has been resolved.
Aug 8, 12:00 EDT
Investigating - We are currently looking into issues with the #Paladins #Xbox and #Switch Match Manager.
Aug 8, 11:19 EDT
Completed - The #Paladins #Switch and #Xbox patch maintenance has been completed.
Aug 8, 07:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 06:45 EDT
Scheduled - We are performing a patch maintenance for #Paladins #Switch and #Xbox tomorrow (08/08/2018) at 11:00 UTC. Limited logins will begin at 10:45 UTC.
Aug 7, 17:13 EDT
Completed - The scheduled maintenance has been completed.
Aug 8, 04:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 03:32 EDT
Scheduled - #Smite PC will be undergoing server maintenance on Wednesday at 8:00 UTC. Limited access will begin at 7:30 UTC
Aug 7, 17:23 EDT
Resolved - This incident has been resolved.
Aug 8, 02:20 EDT
Monitoring - #Smite #PS4 is back up. We are monitoring the results.
Aug 8, 01:43 EDT
Investigating - We are performing an emergency restart for #Smite #PS4. Game will be back up soon.
Aug 8, 01:28 EDT
Aug 7, 2018
Resolved - This incident has been resolved.
Aug 7, 23:29 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 23:16 EDT
Identified - We will be performing an emergency restart of Smite on XBox momentarily. We will be back up shortly.
Aug 7, 23:06 EDT
Resolved - This incident has been resolved.
Aug 7, 23:07 EDT
Update - We are continuing to monitor for any further issues.
Aug 7, 22:38 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 22:34 EDT
Identified - We are performing an emergency restart for #Smite #PS4. Game will be back up soon.
Aug 7, 22:26 EDT
Resolved - This #Smite #PS4 issue has been resolved.
Aug 7, 15:34 EDT
Monitoring - #Smite #PS4 is back up. We are monitoring the results.
Aug 7, 15:16 EDT
Identified - We are performing an emergency restart for #Smite #PS4. Game will be back up soon.
Aug 7, 15:04 EDT
Resolved - This #Smite #Xbox issue has been resolved.
Aug 7, 14:34 EDT
Monitoring - #Smite #Xbox is back up. We are monitoring the results.
Aug 7, 14:00 EDT
Identified - We are performing an emergency restart for #Smite #Xbox to address an issue. Game will be back up soon.
Aug 7, 13:53 EDT
Completed - The #Smite #PS4 and #Xbox 5.14 Upgrade has been completed.
Aug 7, 12:38 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 09:30 EDT
Scheduled - We will be upgrading #Smite #PS4 and #Xbox Tuesday (08/07/2018) at 14:00 UTC. Limited logins will begin at 13:30 UTC.
Aug 6, 18:45 EDT
Aug 6, 2018
Resolved - This incident has been resolved.
Aug 6, 21:15 EDT
Monitoring - Steam services seem to be operational, we are continuing to monitor the situation.
Aug 6, 20:35 EDT
Investigating - There is an issue with Steam services that is affecting logins for players on Realm Royale.
Aug 6, 20:05 EDT
Completed - The scheduled maintenance has been completed.
Aug 6, 19:39 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 19:00 EDT
Scheduled - We will be performing a restart of Smite PC today at 23:00 UTC. Limited access will begin at 22:30.
Aug 6, 18:11 EDT
Resolved - This incident has been resolved.
Aug 6, 15:18 EDT
Investigating - We are currently investigating this issue.
Aug 6, 14:50 EDT
Completed - The scheduled maintenance has been completed.
Aug 6, 11:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 09:30 EDT
Scheduled - Paladins PS4 will be going down for maintenance at 13:30 UTC August 6th, 2018
Aug 6, 07:17 EDT
Completed - The scheduled maintenance has been completed.
Aug 6, 11:43 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 09:30 EDT
Scheduled - We will be upgrading #Smite #PC Monday (08/06/2018) at 14:00 UTC. Limited logins will begin at 13:30 UTC.
Aug 3, 22:18 EDT
Completed - The scheduled maintenance has been completed.
Aug 6, 11:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 09:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 6, 07:18 EDT
Scheduled - Paladins PC will be going down for maintenance at 13:30 UTC August 6th, 2018.
Aug 6, 07:15 EDT
Aug 5, 2018

No incidents reported.

Aug 4, 2018
Resolved - The #Smite#PC emergency restart has been completed. We are monitoring the results.
Aug 4, 19:38 EDT
Identified - There is currently an issue affecting some of the game services for Smite PC. We will be limiting player logins while we address the issue.
Aug 4, 19:00 EDT
Aug 3, 2018
Completed - The scheduled maintenance has been completed.
Aug 3, 07:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 06:30 EDT
Scheduled - We are performing a patch maintenance for #RealmRoyale tomorrow (08/03/2018) at 11:00 UTC. Limited logins will begin at 10:30 UTC.
Aug 2, 16:01 EDT
Resolved - The #Smite#PC emergency restart has been completed. We are monitoring the results.
Aug 3, 03:40 EDT
Investigating - We are performing an emergency restart for #Smite #PC. Game will be back up soon.
Aug 3, 03:19 EDT
Resolved - The #Paladins#PC emergency restart has been completed. We are monitoring the results.
Aug 3, 03:15 EDT
Investigating - We are performing an emergency restart for #Paladins #PC. Game will be back up soon.
Aug 3, 02:44 EDT
Resolved - This incident has been resolved.
Aug 3, 01:46 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 00:59 EDT
Investigating - We are currently investigating this issue.
Aug 3, 00:53 EDT
Aug 2, 2018
Completed - This #Paladins #PC patch maintenance has been completed.
Aug 2, 09:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 06:45 EDT
Scheduled - We are performing a patch maintenance for #Paladins #PC tomorrow (08/02/2018) at 11:00 UTC. Limited logins will begin at 10:45 UTC.
Aug 1, 10:29 EDT
Completed - This #Paladins #PS4, #Switch, and #Xbox patch maintenance has been completed.
Aug 2, 09:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 06:45 EDT
Scheduled - We are performing a patch maintenance for #Paladins #PS4, #Switch, and #Xbox tomorrow (08/02/2018) at 11:00 UTC. Limited logins will begin at 10:45 UTC.
Aug 1, 10:31 EDT
Aug 1, 2018
Resolved - This incident has been resolved.
Aug 1, 14:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 1, 14:25 EDT
Update - We are continuing to work on a fix for this issue.
Aug 1, 14:15 EDT
Identified - We will be performing an emergency restart of Smite on XBox in a moment
Aug 1, 14:14 EDT
Investigating - We are investigating an issue with Smite XBox that may affect players trying to log into the game
Aug 1, 14:12 EDT